At Karu Home, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website karuhome.com or make a purchase from us.

1. Information We Collect

We collect information that you provide directly to us, including:

  • Name and contact information (email address, phone number, shipping address)
  • Payment information (processed securely through our payment providers)
  • Order history and preferences
  • Communications you send to us
  • Account information if you create an account with us

We also automatically collect certain information when you visit our website, including your IP address, browser type, device information, and browsing behaviour through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfil your orders
  • Communicate with you about your orders, enquiries, and customer service requests
  • Send you marketing communications (only with your consent)
  • Improve our website, products, and services
  • Detect and prevent fraud
  • Comply with legal obligations

3. Cookies

Our website uses cookies to enhance your browsing experience, analyse site traffic, and personalise content. Cookies are small text files stored on your device. You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

4. Sharing Your Information

We do not sell your personal information. We may share your information with:

  • Service providers who assist us in operating our business (payment processors, shipping carriers, email services)
  • Professional advisors (lawyers, accountants) when necessary
  • Law enforcement or government agencies when required by law

All third parties are required to respect the security of your personal data and treat it in accordance with applicable laws.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. All payment transactions are encrypted using SSL technology. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access the personal information we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing of your data
  • Request data portability
  • Withdraw consent at any time (where processing is based on consent)
  • Unsubscribe from marketing communications

To exercise any of these rights, please contact us at karuhomedecor@gmail.com.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When your data is no longer required, we will securely delete or anonymise it.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any website you visit.

9. Children’s Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately and we will take steps to delete such information.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new “Last Updated” date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Email: karuhomedecor@gmail.com
Website: karuhome.com