Contact us
CONTACT US
Email us at :
Karuhomedecore@gmail.com
And our Customer Service team will get back to you the earliest
Frequently asked questions
Need Help?
FAQ
What is your shipping policy?
We offer free worldwide shipping on all orders over €150. Standard delivery takes 5-7 business days within Europe and 10-14 business days internationally. Every item is carefully packaged in sustainable materials to ensure it arrives in perfect condition.
What is your return policy?
We want you to love every piece. If you're not completely satisfied, you can return any unused item within 30 days of delivery for a full refund. Simply contact us at hello@karuhome.com and we'll guide you through the process.
What materials do you use?
We believe in honest materials that age beautifully. Our collection features natural linen, organic cotton, solid oak, handcrafted ceramics, and brushed metals. We work with artisans who share our commitment to quality and sustainability.
How do I care for my Karu pieces?
Each product comes with specific care instructions. Generally, we recommend gentle cleaning with natural products, avoiding harsh chemicals, and embracing the natural patina that develops over time. Our pieces are designed to be lived with and loved — imperfections are part of their beauty.
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